Shipping Policy

At Curlence, we’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping terms below.

Processing Time

  • All orders are processed within 1–3 business days.

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

  • Delivery times vary depending on your location and the product ordered.

  • Typical estimated delivery: 7–15 business days.

  • In some cases (such as high demand or supplier delays), shipping may take up to 20 business days.

Shipping Costs

  • We offer free standard shipping on all orders.

Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number.

  • Tracking updates may take 2–5 days to appear depending on the shipping carrier.

Delays

  • Curlence is not responsible for delays caused by customs, natural events, or courier delays.

  • Please allow extra time during holidays or peak seasons.

Wrong Address Disclaimer

  • Please ensure your shipping address is correct when placing your order.

  • If an address is entered incorrectly, Curlence is not responsible for the loss of the order.

Lost or Stolen Packages

  • If your tracking shows that the package has been delivered but you have not received it, please contact the courier directly.

  • Curlence is not responsible for lost or stolen packages confirmed as delivered by the carrier.

Questions?

If you have any shipping-related questions, please contact us at support@curlence.com.